Are you a professional? Visit pro.artra.be
Download on the App Store Get it on Google Play

Terms and Conditions

Updated on 14/01/2020

The application ARTRA (hereafter referred to as “the Platform“) developed by:

Digital Code SPRL
76/B rue Florent Pirotte, 4430 Ans, Belgium

Business registration number (BCE/VAT)BE 0898 774 383

Email: contactdcode.eu

(hereafter referred to as “Digital Code SPRL“)

1. Scope

These terms of use (hereafter referred to as “ToU“) apply to any internet user (hereafter referred to as “User“) who visits or uses the Platform and the information contained therein.

By visiting or using the Platform, the User acknowledges that he or she has read these ToU and expressly accepts the rights and obligations contained therein.

Compliance with the provisions of this agreement may be waived by written consent. The waiver of compliance may consist of amending, adding or removing the related clause and this shall not be construed as a waiver of any other term or provision hereunder.

We reserve the right to amend our ToU at any time, without notice, but we shall apply the provisions that were in force at the time you used our Platform.

2. Platform

a. Access and browsing

We take reasonable and necessary steps to ensure the proper functioning, security and accessibility of our Platform. However, we cannot give any operational guarantee and our actions must therefore be considered as being covered by a duty of care.

All use of the Platform is done at the User’s own risk. We cannot be held liable for any damages resulting from possible malfunctions, interruptions, faults or other harmful materials that are present on the Platform.

We reserve the right to restrict access to the Platform or suspend service at any time, without notice.

b. Content

Digital Code SPRL largely determines the content of the Platform and takes great care of the information contained therein. We take all possible steps to ensure the information on our Platform is as complete, accurate and up to date as possible, even when the information therein has been provided by a third party. We reserve the right to amend, add to or delete the Platform and the content therein at any time, without liability to you.

Digital Code SPRL cannot guarantee the quality of the information on the Platform. The information therein may not always be complete, exact, sufficiently accurate or up to date. Consequently, Digital Code SPRL cannot be held liable for any damages, whether direct or indirect, that the User may suffer as a result of the information contained on the Platform.

If any content on the Platform violates the law or third-party rights, or is immoral, we ask that you inform us as soon as possible by email so we can take appropriate measures.

Downloading content from the Platform is always done at the User’s own risk. Digital Code SPRL shall not be held liable for any possible damages, direct or indirect, resulting from these downloads, such as loss of data or damage to the User’s computer system, which are the sole responsibility of the User.

3. Links to other websites

The Platform may contain links to other websites. Such links shall not be construed as the existence of a relationship between Digital Code SPRL and the external website or that Digital Code SPRL endorses the content of these external websites.

Digital Code SPRL has no control whatsoever over external websites. We are therefore not responsible for broken or misdirected links. The User leaves the Platform as soon as he or she clicks on the link. We therefore cannot be held liable for any subsequent damages.

4. Intellectual property

The structuring of the Platform, but also the text, graphics, images, photographs, sounds, videos, databases, computer applications, etc. that comprise it or are accessible via the Platform are the property of the publisher and are protected as such by applicable intellectual property law.

Any representation, reproduction, adaption, or use in whole or in part of the content, trademarks, and services offered by the Platform by any means is strictly forbidden, without the publisher’s express and prior written permission, except for items on the Platform that are expressly designated as being royalty free.

The User of the Platform is granted a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive and non-transferable basis and is strictly for personal use only. Without prior written consent, Users are forbidden from amending, reproducing, translating, distributing, selling, or publishing, in whole or in part, the protected materials.

The User is forbidden from introducing data on the Platform that would amend or be likely to amend the content or appearance thereof.

5. Personal data protection

Personal data provided by the User during his or her visit or use of the Platform is collected and processed by Digital Code SPRL for internal use only. Digital Code SPRL would like to assure its users that it places great importance on protecting their privacy and personal data, and that it is committed to always being clear and transparent about how it handles personal data.

Digital Code SPRL undertakes to comply with applicable legislation in this area, namely the 8th of December 1992 Act on the protection of privacy with regard to data processing, as well as European Regulation dated the 27th of April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of personal data.

The User’s personal data is processed in accordance with the Platform’s Privacy Policy.

6. Governing law and jurisdiction

These ToU are governed by Belgian law.

Where parties are unable to settle matters amicably, any dispute arising out of, or in connection with this agreement shall be handled exclusively by the courts of the legal district where the head office of Digital Code SPRL is located.

7. General provisions

Digital Code SPRL reserves the right to amend, expand, delete, limit or suspend the Platform and associated services at any time, without notice, and without incurring any liability.

If the User violates these ToU, Digital Code SPRL reserves the right to apply sanctions and take appropriate remedial action. In particular, Digital Code SPRL reserves the right to temporarily or permanently deny the User access to the Platform and our services. These measures can be taken without explanation and without notice. Digital Code SPRL shall not incur any liability, and this shall not give rise to any form of compensation.

If all or part of any provision of this agreement is or becomes illegal, unenforceable or invalid, it shall not affect the validity or enforceability of any other provision of this agreement. In such an event, we reserve the right to replace the provision with another valid provision of similar scope.

8. Payment

Payment methods

The payment methods listed below can be offered by ARTRA:

  1. Bank cards: Visa, Mastercard, American Express and China UnionPay
  2. By Bancontact/Mistercash: In case of payment by Bancontact/Mistercash, the general conditions of use of Bancontact/Mistercash apply. They are accessible by clicking here.
  3. Apple Pay: Apple Pay is a service exclusively reserved for owners of devices produced by Apple and using the iOS system. The Apple Pay Terms and Conditions apply. They are accessible by clicking here.
  4. Google Pay: Google Pay allows customers to make payments using any credit or debit card registered to their Google account, including those on Google Play, YouTube, Chrome or Android device . Google Play's Terms of Service apply. They are accessible by clicking here.

General

ARTRA reserves the right not to offer one or more of the above payment methods, for any legitimate reason, in particular in the event that:

  • the payment partner no longer offers the service in question;
  • one of your previous orders has not been paid in full when due or a dispute relating to the payment of one of your previous orders is being processed;
  • several serious and concordant elements would bring a suspicion of fraud to your order.

In the event that you use the bank details of a third party on the Site, you guarantee to ARTRA that you have the necessary rights to use the payment card of which you are not the holder.

Invoices

By placing an order on the Site, you agree that your purchase invoice will be sent to you in electronic format. If a problem occurs on one of your invoices, please contact us by email at infoartra.be